Investors
Help for investors
71 articles
Is the company an ESIC (early stage innovation company)?
What happens if the offer does not meet its minimum subscription?
When does an offer close?
What happens if the company meets its minimum subscription amount early?
What happens when the offer closes?
What is the company constitution?
What is the CSF offer document?
When can I read the CSF offer document?
What is a replacement or supplementary CSF offer document?
How do I make an investment?
How do I invest over AUD $10,000 or as a wholesale investor?
I'm not in Australia. How do I invest from overseas?
What personal details do I need to provide to invest?
How do I invest via a company?
How do I invest via a SMSF?
How do I invest via a trust?
What is the general CSF risk warning?
What is the minimum amount I can invest?
How do I cancel my investment?
What is the status of my investment?
Can I make a joint application for shares?
How do I invest on behalf of a child?
How do I increase my investment or invest twice?
Can I send in a paper investment application?
How does KYC verification affect investment applications, and what steps should I take if my KYC is pending?
How do I manage and complete investment payments on Birchal?
What payment methods do you accept?
What is the cooling-off period?
How do I add or change my payment method?
How do I pay via PayID?
How do I pay via direct debit?
How do I pay via Australian bank transfer?
How do I make an international payment?
How do I pay using Wise?
When will my payment be processed?
How do I know if payment has been received?
How do I fix a failed direct debit?
How do I update my direct debit details?
What happens if I do not pay for my investment?
I transferred more than my investment amount. What happens now?
Why was less than the full investment amount processed?
I never received an email confirming receipt of my payment. What should I do?
Can I pay for my shares using PayPal?
Can I pay for my shares using credit card?
What is the Birchal Wallet?
Who is Zai?
My investment was cancelled. When and how do I get a refund?
What are delayed payment terms and am I eligible?
How do I get a receipt for payment for my investment?
How can I resolve issues with returned or refunded PayID payments?
How can international investors make payments on Birchal, and what details are required?
What are the refund processes, investment cancellation procedures, and wholesale client criteria on Birchal?