If it has been 7 business days since you transferred the payment and you are yet to receive confirmation, our advice is to firstly check your spam/junk folder, and if still nothing, contact [email protected] and attach your remittance advice.

Not what you're looking for?

See —

When will my payment be processed?

How do I know if payment has been received?

How do I get a receipt for payment for my investment?

I transferred more than my investment amount. What happens now?

Why was less than the full investment amount processed?

Did this answer your question?