Cancelling your Investment

You can legally cancel your investment within 5 business days of making the investment application. 

First, you must login and visit My Portfolio to cancel an investment.

Once your in My Portfolio, find your investment and look for the menu option (3 small dots). See screenshot below.

NOTE: if the 3 dots do not appear on your investment, your 5 business day cooling off period has expired and you will not be able to automatically cancel your investment. 

Requesting a cancellation of your investment after the Cooling Off Period

After the 5 cooling off period expires, your investment application is a contractual agreement between you and the company issuing the shares, and the company is able to legally pursue payment for these shares should they wish to.

You can request a cancellation of your shares by logging and visiting My Portfolio to request an investment cancellation.

Once your in My Portfolio, find your investment and look for the menu option (3 small dots). See screenshot below.

Note, you will only be able to request a cancellation if your status is set to 'investment confirmed'. If the process has continued to settlement, you will not be able to request a cancellation.

The company will receive an email regarding your cancellation request, and it is up to their discretion whether they approve your cancellation.

Cancelling your shares after the raise has been settled

You will not be able to cancel or receive a refund for your investment once the shares have been issued to you and the capital raise is settled. For more information on what you can do with your shares after the raise is complete, please refer to our article on 'Life After Crowdfunding'

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