SRN and HIN are terms typically associated with shares listed on a securities exchange (like the ASX) and held by a broker (like Commsec, Pearler, Stake etc). These numbers are not necessarily applicable to shares issued under a CSF offer. HIN is a "Holder Identification Number". A HIN is a unique number that is issued by the ASX when you become a client of a broker. A HIN is not applicable for shares issued under a CSF offer, as they are not listed on the ASX or managed by a broker. SRN is a "Securityholder Reference Number". A SRN is used to identify the owner of issuer sponsored shares that are held by a share registry. For shares issued under a CSF offer, not all share registries operate by issuing a SRN. To confirm whether or not you have been issued a SRN, you will need to log in to the relevant share registry (see here).
General Steps to Access Share Certificates
Locate Your SRN:
Your SRN is typically provided in a letter or email from the share registry associated with your investment. If you haven’t received these details, contact the company or the share registry directly.
Register with the Share Registry:
Sign up or log in to the share registry’s online portal. Instructions for registration are usually included in the communication from the registry.
Access Your Shareholding Details:
Once registered, you can view or download your shareholding documents, including share certificates.
Specific Instructions for Major Share Registries
Computershare
Computershare manages share certificates for some companies that raised funds via platforms like Birchal.
Access credentials and instructions are provided in the share certificate pack sent by post. Check your mail for these details.
If you do not have the credentials, request access directly from Computershare through their website.
Automic
Automic manages shareholding records for certain companies. Use their investor portal to access your shareholding details.
If you encounter issues, contact Automic’s investor services for assistance with verification and access.
Other Registries (e.g., Cake Equity)
Some companies, like Nexba, use Cake Equity to manage share certificates. You should receive an email with instructions to register and access your certificate. Check your junk/spam folder if needed.
Troubleshooting Common Issues
Missing SRN or Credentials: Contact the share registry or the company directly to request your SRN or access credentials.
Portal Access Issues: Follow the registry’s standard process for account recovery or contact their support team for assistance.
Not what you're looking for?
See —