Troubleshooting
General help on the platform
10 articles
How can I delete my account?
How do I verify my identity?
What is and where do I find my licence document ID or card number?
How do I change my email address?
How do I change the name on my account?
I have more than one Birchal account. Can I combine them?
Is my personal information safe and secure?
How do I convert an image from HEIC to JPEG on my iOS device?
Why is my bank warning me about my Birchal payment?
How do I contact the company?
