Troubleshooting

How can I delete my account?

Written by Jenny Ball
Updated over a week ago

How do I verify my identity?

Written by Jenny Ball
Updated over a week ago

What is and where do I find my licence document ID or card number?

Written by Jenny Ball
Updated over a week ago

How do I reset my password?

Written by Jenny Ball
Updated over a week ago

How do I change my email address?

Written by Jenny Ball
Updated over a week ago

How can I change my email address?

Written by Jenny Ball
Updated over a week ago

How do I change the name on my account?

Written by Jenny Ball
Updated over a week ago

I have more than one Birchal account. Can I combine them?

Written by Jenny Ball
Updated over a week ago

I am having trouble logging in to my account. Help!

Written by Jenny Ball
Updated over a week ago

Is my personal information safe and secure?

Written by Jenny Ball
Updated over a week ago

How do I convert an image from HEIC to JPEG on my iOS device?

Written by Jenny Ball
Updated over a week ago