Troubleshooting
General help on the platform
11 articles
- How can I delete my account?
- How do I verify my identity?
- What is and where do I find my licence document ID or card number?
- How do I change my email address?
- How do I change the name on my account?
- I have more than one Birchal account. Can I combine them?
- Is my personal information safe and secure?
- How do I convert an image from HEIC to JPEG on my iOS device?
- Why is my bank warning me about my Birchal payment?
- How do I contact the company?
- How can I update my email address on my Birchal account if I no longer have access to my old email?