To reset your password, visit

Select 'Sign-Up or Login' > 'Login Here' > enter your email and then select 'Forgotten your Password?'

We will then send you an invitation to reset your password.

If you do not receive the email invitation, please check your spam/junk email before contacting us at [email protected] for help.

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How do I verify my identity?

How can I change my email address?

How can I delete my account?

What is and where do I find my licence document ID or card number?

I am having trouble logging in to my account. Help!

I have more than one Birchal account. Can I combine them?

Is my personal information safe and secure?

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