You've submitted your investment application and are ready to pay for your shares...how does it all work?
In this article:
Payment options
Change preferred payment method
Share price vs payments
Please note you will need to be logged into Birchal to perform the following actions.
1. Choose a payment method at the time of your investment (Step 6)
During the Birchal investment application, you will be asked to nominate a payment method. If you are based in Australia, we accept a direct debit, PayID payment, or bank transfer.
If you are an overseas investor, we can only accept a bank/wire transfer.
Payment methods we don't accept:
BPay
Cheque
PayPal
Credit card
Cash
Payment methods we do accept:
Domestic:
For Australian investors direct debit is the recommended option. If you want to complete a bank transfer and the 'domestic' option is not available to you at the time of your investment, then please select 'foreign bank transfer', select 'pay later' and follow the instructions to complete a domestic Bank Transfer.
Quick link: See your payment status in 'My Portfolio'.
International:
*Note that neither direct debit nor PayID are available to international investors as payment options.
For International investors Wise is the recommended option.
A few notes:
All payment-related emails will be sent to you from [email protected]. Check your spam/junk folder regularly in case Birchal emails end up in there.
If you are unsure whether your investment application was successful, you can check it here
All investors have a right to a 5 day cooling off period that starts on the day they make their investment application.
If you complete your investment during the 'private' period of a live offer, you are included in Birchal's delayed payment terms, which means we won't collect your investment money until the entire campaign has run its course.
Otherwise, we process payments as soon as a campaign passes its minimum target. If you have elected direct debit as your payment method, you will receive an email from us letting you know we will look to pull the funds within the next 3 business days (see below).
It can take up to 5 business days to receive your payment once it has been debited or transferred.
Once your payment has been successfully received by us, you will receive the following email:
2. Updating your payment method after you have submitted an investment application
If for any reason you need to change your payment method before we begin to process your investment, please head to your portfolio page and update your payment method as below:
Step by step:
Login to Birchal & navigate to My Portfolio
Select 'Change Payment Method'
See the options below and follow the instructions to complete your investment.
3. Share price vs payment
Why are you collecting a payment that is less than my intended investment amount?
Sometimes you pay less than your intended investment amount and this is because your investment amount may be rounded down in some scenario's to ensure that only whole shares are paid for.
Example
If a company is offering shares at a Share Price of $3 and you make a $50 investment, we will round down the investment amount and collect a payment of $48 for 16 shares.