# Birchal Support

> Birchal Support Centre

## Introduction

- [What is CSF or equity crowd-sourced funding?](https://help.birchal.com/en/articles/2572191-what-is-csf-or-equity-crowd-sourced-funding.md)
- [I'm a founder. How do I raise capital on Birchal?](https://help.birchal.com/en/articles/3298042-i-m-a-founder-how-do-i-raise-capital-on-birchal.md)
- [Have any companies which have raised funds on Birchal IPO'ed or had an exit?](https://help.birchal.com/en/articles/6898577-have-any-companies-which-have-raised-funds-on-birchal-ipo-ed-or-had-an-exit.md)
- [Are CSF shares traded on the ASX?](https://help.birchal.com/en/articles/6290050-are-csf-shares-traded-on-the-asx.md)
- [What due diligence does Birchal do on a company?](https://help.birchal.com/en/articles/6815070-what-due-diligence-does-birchal-do-on-a-company.md)
- [What are the risks of crowd-sourced funding?](https://help.birchal.com/en/articles/6815065-what-are-the-risks-of-crowd-sourced-funding.md)
- [What is the difference between a retail client and a wholesale client?](https://help.birchal.com/en/articles/4236272-what-is-the-difference-between-a-retail-client-and-a-wholesale-client.md)
- [Is CSF or equity crowd-sourced funding like donation or reward crowdfunding?](https://help.birchal.com/en/articles/6902784-is-csf-or-equity-crowd-sourced-funding-like-donation-or-reward-crowdfunding.md)
- [What is the crowd-sourced funding intermediary?](https://help.birchal.com/en/articles/3640546-what-is-the-crowd-sourced-funding-intermediary.md)
- [What is the role of the crowd-sourced funding intermediary?](https://help.birchal.com/en/articles/2629895-what-is-the-role-of-the-crowd-sourced-funding-intermediary.md)
- [What is the crowd-sourced funding offer campaign?](https://help.birchal.com/en/articles/5190303-what-is-the-crowd-sourced-funding-offer-campaign.md)
- [What is the expression of interest \(EOI\) campaign?](https://help.birchal.com/en/articles/5018296-what-is-the-expression-of-interest-eoi-campaign.md)
- [How do I express interest in a crowd-sourced funding offer?](https://help.birchal.com/en/articles/6889435-how-do-i-express-interest-in-a-crowd-sourced-funding-offer.md)
- [The company has made their profile private. Do I have to request an invite?](https://help.birchal.com/en/articles/6906742-the-company-has-made-their-profile-private-do-i-have-to-request-an-invite.md)
- [Is there a fee to invest?](https://help.birchal.com/en/articles/2556330-is-there-a-fee-to-invest.md)
- [What are the CSF investor terms & conditions?](https://help.birchal.com/en/articles/1704494-what-are-the-csf-investor-terms-conditions.md)
- [What is the pre-money valuation?](https://help.birchal.com/en/articles/6906690-what-is-the-pre-money-valuation.md)
- [What is the communication facility?](https://help.birchal.com/en/articles/6815074-what-is-the-communication-facility.md)
- [What are the benefits and legal obligations associated with shareholding?](https://help.birchal.com/en/articles/15272530-what-are-the-benefits-and-legal-obligations-associated-with-shareholding.md)

## Troubleshooting

- [How can I delete my account?](https://help.birchal.com/en/articles/6815497-how-can-i-delete-my-account.md)
- [How do I verify my identity?](https://help.birchal.com/en/articles/5581752-how-do-i-verify-my-identity.md)
- [What is and where do I find my licence document ID or card number?](https://help.birchal.com/en/articles/6815673-what-is-and-where-do-i-find-my-licence-document-id-or-card-number.md)
- [How do I change my email address?](https://help.birchal.com/en/articles/6894972-how-do-i-change-my-email-address.md)
- [How do I change the name on my account?](https://help.birchal.com/en/articles/6894983-how-do-i-change-the-name-on-my-account.md)
- [I have more than one Birchal account. Can I combine them?](https://help.birchal.com/en/articles/6906687-i-have-more-than-one-birchal-account-can-i-combine-them.md)
- [Is my personal information safe and secure?](https://help.birchal.com/en/articles/5629756-is-my-personal-information-safe-and-secure.md)
- [How do I convert an image from HEIC to JPEG on my iOS device?](https://help.birchal.com/en/articles/5587756-how-do-i-convert-an-image-from-heic-to-jpeg-on-my-ios-device.md)
- [Why is my bank warning me about my Birchal payment?](https://help.birchal.com/en/articles/8454942-why-is-my-bank-warning-me-about-my-birchal-payment.md)
- [How do I contact the company?](https://help.birchal.com/en/articles/5044287-how-do-i-contact-the-company.md)
- [How can I update my email address on my Birchal account if I no longer have access to my old email?](https://help.birchal.com/en/articles/15342442-how-can-i-update-my-email-address-on-my-birchal-account-if-i-no-longer-have-access-to-my-old-email.md)

## Investors

- [Is the company an ESIC \(early stage innovation company\)?](https://help.birchal.com/en/articles/6886136-is-the-company-an-esic-early-stage-innovation-company.md)