When transferring a payment to Birchal to pay for your investment using PayID or bank transfer, matching the payment to your investment can take up to 5 business days. Please ensure you use the correct reference in your transfer otherwise the payment may take longer to match, or it may bounce back to you.

Once the payment has been received you'll get an email notification. Please check your spam/junk folder as sometimes emails from Birchal end up in there.

If you still haven't received an email confirmation a week after you have completed the payment, please contact us at [email protected].

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