The raise is done and the dust is for the next question: What can you do with your slice of pie?

Please note the information below is provided as a guide only.

Where do I find the Payment Receipt from my Investment?

Note, this action is only available once your shares have been issued.

  1. Log in to Birchal using the email address entered when you made your investment

  2. Navigate to your Shares tab in My Portfolio

  3. Select the relevant investment, and click 'Actions'

  4. 'Download Payment Details'. Your payment details will be downloaded as a PDF.

Image Example: Downloading your Payment Receipt from Birchal

Image Example: Your Payment Receipt from Birchal

Where do I find my share certificate and share holding?

The company you invested into (The 'Issuer') will have nominated an Online Share Registry through which they will manage new shareholders acquired through CSF (equity crowdfunding). You should have received an email from the online Share Registry when you received your share certificate. If you can't find your registry via the button below, contact the Issuer to find out more:

If you need to update your details on your share registry, please contact the relevant provider directly.

How long do I have to keep my shares for?

Offers to sell shares that have been issued under CSF offers are not covered by the CSF regime. Investors are not able to sell shares acquired under a CSF offer within 12 months of their issue without a prospectus or other disclosure document, unless:

  1. an exemption in s708 applies (e.g. sales to sophisticated or professional investors)

  2. ASIC makes an exemption.

To find out more about the rules around CSF, head to ASIC RG 261, speak to a financial professional, or find specific company answers to your queries in the Offer Document and company constitution prepared by the Issuer.

How do I track the value of my shares?

As shares in private or public unlisted companies are considered to be 'illiquid', the value of the shares do not tend to fluctuate like they would on an open market (like the ASX) and therefore public information about the company is not always readily available. The first step is always to contact the company you purchased shares in to learn when they will be releasing their next investor update, otherwise Moneysmart has provided a guide on "Keeping track of your shares" that can help point you in the right direction.

If you are still unsure or want to learn more, we recommend you talk to an accountant or financial adviser to help you understand your unique circumstances.

How do I get informed about the performance of the company?

In our terms and conditions with companies, at a minimum we require our companies to provide twice yearly updates to shareholders on the performance of the company.

However, we do send regular notifications to the Directors of the company to update shareholders (and all Birchal followers). If you believe you've missed an update or believe the company is not meeting our twice yearly requirements - please let us know by emailing [email protected]

How do I make a return on investment (ROI) or Sell My Shares?

Investing in private and unlisted companies is typically a medium to long-term investment, and shares in these companies are not trade-able through public exchanges (ie. ASX). Due to this, shares are considered to be 'illiquid',  so returns are usually gained if an Issuer ‘exits’ through a trade sale, proceeds with an Initial Public Offering (IPO), organises a share buyback or pays shareholder dividends. This means you are unlikely to be able to sell your shares quickly or at all if you need the money or decide that this investment is not right for you, and we encourage all potential shareholders to read the general CSF Risk Warning (below) and offer document before investing.

For information on dividends, exit opportunities, selling your shares or further ROIs associated with specific deals, please refer to the Offer Document and company constitution prepared by the company you invested into, or reach out to their team directly to access the most up-to-date information.

General CSF Risk Warning

Crowd-sourced funding is risky. Issuers using this facility include new or rapidly growing ventures. Investment in these types of ventures is speculative and carries high risks.

You may lose your entire investment, and you should be in a position to bear this risk without undue hardship.

Even if the company is successful, the value of your investment and any return on the investment could be reduced if the company issues more shares.

Your investment is unlikely to be liquid. This means you are unlikely to be able to sell your shares quickly or at all if you need the money or decide that this investment is not right for you.

Even though you have remedies for misleading statements in the offer document or misconduct by the company, you may have difficulty recovering your money.

There are rules for handling your money. However, if your money is handled inappropriately or the person operating this platform becomes insolvent, you may have difficulty recovering your money.

Ask questions, read all information given carefully, and seek independent financial advice before committing yourself to any investment.

Did this answer your question?