For one reason or another, if you're not able to provide us authority to do a Direct Debit from an Australian bank account - we request that you transfer the funds directly to our bank account using the Payment Reference provided on your investment.
There's two ways you can do this:
- Update payment details in your portfolio once you have completed your investment application
- Select 'bank transfer' as your option (not direct debit) when completing your investment application.
- Complete your investment
- Go to My Portfolio
- Update Payment Details
- Complete Bank Transfer manually using your unique reference number
Finding your unique reference number
It's really important that you include the Payment Reference when making a bank transfer - we use this to reconcile the transaction automatically.
See below a screenshot on viewing your investment Payment Reference in your My Portfolio Investments page.
Please make sure you hit the "Confirm Payment Transfer" button after transferring the funds.
Birchal Australian Bank Details
Account Name / Payee: Birchal Financial Services
Australian BSB: 083001
Australian Account Number: 763113572
Timeframe to confirm your investment
If the payment reference was entered correctly, a bank transfers can take 3-5 business days to reconcile - so please ignore any failed payment notifications or other messages till after this period expires.
If you did not include the reference - please let us know so we can match the transfer to you investment.